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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brianna Grant

September 12, 2023

5  out of  5 rating by Brianna Grant
"Adrianna went above and beyond for our needs. She makes moving and insurance so easy for military families !!! They are the best company and she’s the best agent by far ! We will never use any other company."

George Taylor

September 8, 2023

5  out of  5 rating by George Taylor
"With the new rates for insurance constantly rising we had to price shop our local Richlands insurance agent. I now have better coverage and a $3700.00 annual savings with combined coverage on our rental properties, primarily residence, automobiles and motorcycle. The service was very personal and fast. I would recommend them to all my friends."

Carlos Ramon Garces Royero

September 7, 2023

5  out of  5 rating by Carlos Ramon Garces Royero
"Great service! Fast, kind, and efficient. Five stars!"

Gerald Bishop

September 7, 2023

5  out of  5 rating by Gerald Bishop
"Awesome people, im glad i switched to State Farm,they saved me alot of MONEY, I now have full coverage on my car, renters,& life insurance & im saving almost a hundred dollars, i only had full coverage on my challenger & was paying 254. A month compared to what im paying now for 3 separate policies. I've been telling all my friends & family to switch,matter of fact my fiance changed her insurance to State Farm today and she is very happy too. Thank u, Gerald."
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Jeffrey Stevens

August 30, 2023

5  out of  5 rating by Jeffrey Stevens
"The people are friendly ,very knowledgeable and are helpful whenever I have issues or questions."

Sharon Jones

August 24, 2023

5  out of  5 rating by Sharon Jones
"They are the absolute best! Customer service, professionalism and caring for their customers, i have my car and contents insurance with them and recommend every i know to use them!"

Susan M

August 24, 2023

5  out of  5 rating by Susan M
"Friendly and informative staff, helpful and reasonably priced. I really love my insurance, rates, discounts and the people who provide it. I highly recommend Jnnifer DuFore State Farm in Jacksonville, NC."

Hayley Ladd

August 23, 2023

5  out of  5 rating by Hayley Ladd
"Alex is very knowledgeable and helped me to obtain insurance after moving from another state. The process was straightforward and quick! She also helped me save some money in comparison to my previous insurance plan without forgoing any benefits. I highly recommend Alex and Jennifer DuFore State Farm office for any insurance needs!"

Robert Hill

August 17, 2023

5  out of  5 rating by Robert Hill
"I am so pleased with friendliness professionalism and of course the money savings! They cold called me about renters insurance inquiry at the same time I was searching for new auto insurance. I got a better rate, lower deductible and a better renters policy!"

Michelle Martin

August 16, 2023

5  out of  5 rating by Michelle Martin
"I moved from out of state and Haley was amazing at helping us navigate what we had to do"

Taheerah Johnson

August 15, 2023

5  out of  5 rating by Taheerah Johnson
"I was sent to State Farm by a great friend of mines and sorry to say she’s no longer here with me and it breaks my heart . She knew that they would give me a great rate and she insisted that I call. Last time I saw her she wrote the name and number down again….. Well I’m very excited they gave me the best rate I had received in Nc !! What a blessing to be the blessing…..RIH Judy❤️🎉💜😇 State Farm is the best !!"

Dolly Comfort

August 15, 2023

5  out of  5 rating by Dolly Comfort
"I thank Hailey whom took care of my car insurance needs. She was very polite, kind, and seem caring, also a very nice personality. All I did speak with was polite and kind. . I thank Jennifer DuFore State Farm."

Shante Spencer

August 14, 2023

5  out of  5 rating by Shante Spencer
"Alex was very helpful in setting up renters insurance that was required to start the same day! I look forward to working with them in regard to renters insurance!"

Vivienne Mayer

August 11, 2023

5  out of  5 rating by Vivienne Mayer
"The staff at Jennifer DuFore State Farm are great to work with. Always friendly and helpful as well as quick with anything I need assistance with."

Grace’s Cooking with a Purpose

August 9, 2023

5  out of  5 rating by Grace’s Cooking with a Purpose
"I was in and out quickly, great customer service!"

Kiara Esman

August 8, 2023

5  out of  5 rating by Kiara Esman
"Thank you for amazing service"

Nicole Cersosimo

August 8, 2023

5  out of  5 rating by Nicole Cersosimo
"Always very nice and helpful."

Alonzo Brimmer

August 3, 2023

5  out of  5 rating by Alonzo Brimmer
"Great service!!"

Jennifer Cordova

August 1, 2023

5  out of  5 rating by Jennifer Cordova
"Haley was amazing! I was able to see her the same day and get everything set up. State Farm will definitely be my go to when it comes to insurance."

Victoria Ustach

July 24, 2023

5  out of  5 rating by Victoria Ustach
"Switched all my insurance to this office recently from USAA. I’ve been with many insurance agencies through the years and I will for sure be sticking with this one. Jen Dufore is extremely knowledgeable in her field. We got our home and auto insurance first with her and recently also switched all of our business policies to her as well because of her wonderful service and kindness. Strongly recommend."

Janay T (Naynay)

July 21, 2023

5  out of  5 rating by Janay T (Naynay)
"Always enjoy speaking with Haley and Jen! Thank you ladies!"

Stacie Gause

July 20, 2023

5  out of  5 rating by Stacie Gause
"Friendly, efficient, and supportive. Her and her staff are on top of all my insurance needs. I had to make changes to my policy and needed to wait until the policy renewal came up. I had forgotten and her sweet employee, Ann called a month ahead of the deadline to remind me of the change. I had completely forgotten, but not Jennifer Dufore insurance! She kindly emailed me all the paperwork and it was changed immediately. I am so grateful her staff cared enough to set a reminder and follow up with me on the changes."

Linda Richard

July 19, 2023

5  out of  5 rating by Linda Richard
"Everyone here is outstanding"

Lea batchelor

July 17, 2023

5  out of  5 rating by Lea batchelor
"State Farm is awesome. Ann Batchelor really helped me a lot."

Meadow Williams

July 13, 2023

5  out of  5 rating by Meadow Williams
"Adrianna and Jennifer were both really nice and helped me out a lot with pricing."