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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Rootes

November 13, 2024

1  out of  5
rating by Timothy Rootes
"While these people obviously Habla English, they don't read and understand it. Asked for a quote on auto insurance. They said policy would be $159 a month for "some insurance". I asked them to send quote as an attachment so I could compare with current policy. What I received was a request from them to give a review of their service. Honestly, I would not touch this agency with a ten foot pole. For what it is worth I can't believe they are even licensed in NC to sell policies. They do not comprehend english."
We responded:
"Hi Timothy, I apologize that we in error sent you a request for a review instead of your detailed quote. We hate that happened. We have tried to call multiple times to discuss this. Please give us a call to review your quote and answer any questions you may have. We would love to have a conversation with you. Our phone number is 910-378-7900. Thank you and we hope to hear from you soon! "
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Marketta Angelica

October 25, 2024

5  out of  5
rating by Marketta Angelica
"Got help from Alex to set up car insurance, she did such a good job explaining everything to me. I recommend!"
We responded:
"Marketta, thank you for allowing us to help you with your insurance needs! Alex is an amazing team member, glad she could help you out! "
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George Gusler

October 17, 2024

5  out of  5
rating by George Gusler
"It was a pleasure to work with Amber when we were looking for a new insurance company to cover our homes and cars. She made my wife and me feel appreciated and responded to our many questions with patience and professionalism. And to top it off, we saved quite a bit of money. She's a very pleasant young lady and I’m certain an asset to the business there. Thanks to her we're looking forward to a long and pleasant relationship with State Farm."
We responded:
"George, thank you for allowing us to help you with your insurance needs! Amber is an amazing team member; glad she could help you out! "
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joshua flores

October 17, 2024

5  out of  5
rating by joshua flores
"Always a amazing experience at this office and they take such good care of thier customers amd my agent is Adri and she is absolutely a pleasure to work with."
We responded:
"Joshua, we are happy you have let us help you with your insurance needs. Thank you for the review. "
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William Waldrep

October 16, 2024

5  out of  5
rating by William Waldrep
"I've been with State Farm since I was 16. I've been with this particular agent for 7 years and their customer service is why I won't ever go to another company. Specifically Ann, and Hayley went out of their way on numerous occasions to make sure all of my issues were resolved."
We responded:
"William, we are so happy you have trusted us to help you with your insurance. We appreciate your business!"
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Sonya Cox

October 1, 2024

5  out of  5
rating by Sonya Cox
"I called and inquired about car insurance for my daughter. I spoke with Alex. She was wonderful. She was the only one that was able to break it down to me where I could really understand. I got off the phone with an understanding and not just guessing. She was patient,, positive and informative. Thank You Alex for helping me. I really appreciate you!"
We responded:
"Sonya, thank you for trusting State Farm to help with your insurance! "
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johnathan ginn

September 25, 2024

5  out of  5
rating by johnathan ginn
"Well informed insurance agent made the process very easy."
We responded:
"Johnathan, thank you for allowing us to help you with your insurance! "
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Glenn Smith

September 19, 2024

5  out of  5
rating by Glenn Smith
"Very professional staff that listens to your needs and advises you of discounts if you qualify for. My needs are met via phone conversations or in person. Very happy there."
We responded:
"Glenn, thank you for allowing us to help with your insurance needs. Thank you for the review! "
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Tony Hardin

September 19, 2024

5  out of  5
rating by Tony Hardin
"I have just begun the journey with State Farm and I am looking forward to a good future with them, but Haley Bryant has been great to get started with. I commend her greatly for making the process of switching easy.."
We responded:
"Tony, thank you so much for allowing us to help with your insurance! Thank you for the review! "
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Charles DeBusk

September 6, 2024

5  out of  5
rating by Charles DeBusk
"The staff is friendly, knowledgeable and thorough. I bought a new truck and Adrianna had my insurance setup in no time. Great service."
We responded:
"Charles, glad we could help you take care of your insurance. "
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Nancy Newman

August 20, 2024

5  out of  5
rating by Nancy Newman
"I have gotten excellent coverage and advice regarding my car insurance as well as life insurance. Every time I gave any question, the agency answers quickly and efficiently. The staff at this agency is very knowledgeable and if they personally can’t answer a question, someone in this office can. I highly recommend getting car, home, and/or life insurance through Jennifer DuFore State Farm Agency."
We responded:
"Nancy, thank you for the review!"
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Christian Ponce

August 6, 2024

5  out of  5
rating by Christian Ponce
"The most wonderful and understanding experience, they've helped me more than I could ever ask for and with that made me comfortable in my choice of choosing statefarm, forever grateful for their work 🙏🏽"
We responded:
"Christian, thank you for allowing us to help you with your insurance needs. Thank you for the review! "
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colleen holloman

June 27, 2024

5  out of  5
rating by colleen holloman
"Everything was wonderful and Audrey was professional, courteous, and knowledgeable about the process. She was patient and took time to explain everything!"
We responded:
"Colleen, thank you for your business and the review! "
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Meghan

June 26, 2024

5  out of  5
rating by Meghan
"Alex helped me get new car insurance after moving, she was extremely helpful and made my life so easy! State Farm is more expensive than some other options, but they also make up for it in great customer service. I would recommend Alex to anyone who asks!"
We responded:
"Meghan I am so glad Alex was able to help you! Thank you for your business and the review! "
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Nicole Cersosimo

May 29, 2024

5  out of  5
rating by Nicole Cersosimo
"I have been with Mrs. DuFore's agency for years and have never had an issue. The office staff are always very pleasant and helpful."
We responded:
"Nicole, thank you for allowing us to help you with your insurance."
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Jesse Mendez

May 29, 2024

5  out of  5
rating by Jesse Mendez
"It's a nice office for state farm and employees as well. And also great customer service support of helping me to filling out forms for my need of life insurance with compassion of the staff. And one person which your husband drove me home. Because the bus is running late and I thank him for his great kindness of his well being. And big thank you may God bless all of you'll"
We responded:
"Jesse, thank you for the review! "
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Amy Rowe

May 29, 2024

5  out of  5
rating by Amy Rowe
"They are really good people and good prices they are so nice"
We responded:
"Amy, thank you for your business and leaving a review! "
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Jackson Bennett

May 29, 2024

5  out of  5
rating by Jackson Bennett
"Always answer my questions, are understanding of my needs, and provide great services!"
We responded:
"Jackson, thank you for the review, we appreciate your business. "
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Kris Rochelle

May 21, 2024

5  out of  5
rating by Kris Rochelle
"Helpful, professional, and overall an amazing agent and staff. Willing to go the extra mile for their clients."
We responded:
"Kris, so glad we were able to help you. Thank you for the review."
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Allison Kirk

May 21, 2024

5  out of  5
rating by Allison Kirk
"Highly recommend. Adrianna made the transfer process easy from our last state and was very prompt and helpful."
We responded:
"Allison, so glad Adri was able to get you all taken care of. We are here if you need anything! Thank you for the review. "
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octavia dufour

May 21, 2024

5  out of  5
rating by octavia dufour
"The agent and everyone was very respectable, helpful and caring wanting me to get the best quote and deal that I could. I recommend everybody go to them. State farm is one of the best in town and so is Ms. Jennifer Dufore"
We responded:
"Octavia, we appreciate your business. Thank you for taking the time to give us a review! "
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Maegan Simmons

May 11, 2024

5  out of  5
rating by Maegan Simmons
"Wonderful customer service!!!!!"
We responded:
"Megan, so glad we were able to help you! "
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angel bustos

May 5, 2024

5  out of  5
rating by angel bustos
"Alex and team with Jennifer DuFore have always met my needs. Ive been with state farm ever since moving back to NC a little over 2 years ago and they have gotten me the best rates for my vehicles. They always go above and beyond the call"
We responded:
"Angel, thank you for being a customer! Thank you for the review! "
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craig williams

May 3, 2024

5  out of  5
rating by craig williams
"Great experience"
We responded:
"Craig, thank you for the review! "
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Mark Shawhan

April 12, 2024

5  out of  5
rating by Mark Shawhan
"Great team. No matter who you deal with, they are knowledgeable, friendly, and FAST."
We responded:
"Mark, thank you for the review! "