Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doreen Tinklepaugh

Doreen Tinklepaugh

March 20, 2025

5  out of  5
rating by Doreen Tinklepaugh
"Ms Arianna was extremely helpful and very kind and accommodating. As well, the associate at the Emerald Isle office was extremely helpful and very pleasant. And everything was taken care of quickly."
We responded:
"We are so glad you have allowed us to take care of your insurance needs! Thank you for the review! "
Profile photo of Eileen Krone

Eileen Krone

March 18, 2025

5  out of  5
rating by Eileen Krone
"I moved from NJ to NC. while selling my home and getting ready to move, I contacted the agency. They were beyond helpful in getting me auto, home and wind/hail insurance that I needed. As I can't hear on the phone, everything was done through email. Any questions I had were promptly answered. Great customer service, thank you! Moving again but within NC. Again I received great service, explaining the differences in my insurance. I've been with State Farm for many years and have always been pkeased."
We responded:
"Eileen thank you for the review and for letting us help you with your insurance!"
Profile photo of Angie Elzey

Angie Elzey

March 17, 2025

5  out of  5
rating by Angie Elzey
"My agent Adri was great with helping me find a policy for my husband. She had a wonderful personality and was knowledgeable about what I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Donald Beale

Donald Beale

March 11, 2025

5  out of  5
rating by Donald Beale
"Jennifer DuFore State Farm Insurance is the right place for all you insurance needs. I've been with them for a few years now and have felt like I'm getting the best coverage and customer support. Thank you Jennifer and all of her team members that make it such a great experience!"
We responded:
"Donald, thank you for your review, and for allowing us to help you with your insurance. Have a wonderful day!"
Profile photo of NANCY JAMES

NANCY JAMES

March 3, 2025

5  out of  5
rating by NANCY JAMES
"Grrrreat"
We responded:
"Nancy, thank you for the review! "
Profile photo of Vance Tanner

Vance Tanner

February 27, 2025

5  out of  5
rating by Vance Tanner
"Affordable insurance and great customer service. Helped me get into my new vehicle yesterday with ease and peace of mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of patricia mcinerney

patricia mcinerney

February 27, 2025

5  out of  5
rating by patricia mcinerney
"Always very helpful when I call! Sabrina is wonderful, very professional and personable"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of darrell williams

darrell williams

February 21, 2025

5  out of  5
rating by darrell williams
"Adrianna Tanner was prompt, courteous and worked extremely awesome on my new policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Teresa George

Teresa George

February 20, 2025

5  out of  5
rating by Teresa George
"Always a pleasure doing business with Jennifer DuFore’s State Farm office. Her staff is excellent and efficient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Keith Parker

Keith Parker

February 18, 2025

5  out of  5
rating by Keith Parker
"Great advice made changing from GEICO to state farm for both home and auto The best service I have had in my life and I am 67 years old"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jennifer Nieves

Jennifer Nieves

February 14, 2025

5  out of  5
rating by Jennifer Nieves
"Hailey was the best at helping with my homeowners insurance!! I called around a lot and no one could compare to the price she gave me. She had answers to all my questions and if she didn’t she found them for me. I 100% recommend her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kevin Ball

Kevin Ball

February 13, 2025

5  out of  5
rating by Kevin Ball
"Super fast to respond and reasonable with their rates. I had to have her make a few corrections (loan companies request) and they had it with me within hours. Really impressed. What more do you want from an insurance company?"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of James Howell

James Howell

February 13, 2025

5  out of  5
rating by James Howell
"Great experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marie Gilman

Marie Gilman

February 13, 2025

5  out of  5
rating by Marie Gilman
"I moved to North Carolina. I was able to keep my account with State Farm with Jennifer Du Fore In Jacksonville, North Carolina. The office there has been exceptional. Every time I call I get an answer if they don’t have an answer right away, they give me one in a short period of time. They listen to my concerns and my needs and they accommodate. I am very thankful for them and appreciate their business."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Glenn Smith

Glenn Smith

February 13, 2025

5  out of  5
rating by Glenn Smith
"Very professional staff that listens to your needs and advises you of discounts if you qualify for. My needs are met via phone conversations or in person. Very happy there."
We responded:
"Glenn, thank you for allowing us to help with your insurance needs. Thank you for the review! "
Profile photo of Carson Flynn

Carson Flynn

February 13, 2025

5  out of  5
rating by Carson Flynn
"Positive experience with Jennifer and her team thus far. Easy to get a quote and setup with a new home & auto policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Taniyah shepard

Taniyah shepard

February 11, 2025

5  out of  5
rating by Taniyah shepard
"Alex is the best!!"
Profile photo of Justin Worrell

Justin Worrell

February 8, 2025

5  out of  5
rating by Justin Worrell
"I am grateful impacted 🥲 beyond word's on how much adri and Jennifer my agent at state farm has made my car 🚗 life much easier and affordable.🙏🫂Thank you ❣️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Allan Miguel Laurio

Allan Miguel Laurio

February 7, 2025

5  out of  5
rating by Allan Miguel Laurio
"Jennifer and Haley are great agents and very informative!"
We responded:
"Allan, thank you so much for the review! So glad we could help you with your insurance! It "
Profile photo of Stephen Sear

Stephen Sear

January 17, 2025

5  out of  5
rating by Stephen Sear
"Very nice and helpful people, they always make sure I’m getting the best deal possible and have always been able to help me with one simple phone call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Hannah Roberts

Hannah Roberts

January 14, 2025

5  out of  5
rating by Hannah Roberts
"I worked with Haley Bryant on my quote and to help get everything set up. She was super kind and answered all of my questions! The whole process took about 12 minutes. Thank you for the amazing service :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of SP McNamara

SP McNamara

January 13, 2025

5  out of  5
rating by SP McNamara
"Haley is responsive, competenet, and gets the job done quickly! She is easy to work with and knows how to answer any question."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Carlos Ramon Garces Royero

Carlos Ramon Garces Royero

December 17, 2024

5  out of  5
rating by Carlos Ramon Garces Royero
"Great service! Fast, kind, and efficient. Five stars!"
We responded:
"Carlos, thank you for the review! "
Profile photo of Robin Long

Robin Long

December 10, 2024

5  out of  5
rating by Robin Long
"Just moved to Jacksonville. Very helpful with transferring my insurance from Florida and saved me money!"
We responded:
"Robin, we are so happy you are our customer. Thank you for the review! "
Profile photo of Timothy Rootes

Timothy Rootes

November 13, 2024

1  out of  5
rating by Timothy Rootes
"While these people obviously Habla English, they don't read and understand it. Asked for a quote on auto insurance. They said policy would be $159 a month for "some insurance". I asked them to send quote as an attachment so I could compare with current policy. What I received was a request from them to give a review of their service. Honestly, I would not touch this agency with a ten foot pole. For what it is worth I can't believe they are even licensed in NC to sell policies. They do not comprehend english."
We responded:
"Hi Timothy, I apologize that we in error sent you a request for a review instead of your detailed quote. We hate that happened. We have tried to call multiple times to discuss this. Please give us a call to review your quote and answer any questions you may have. We would love to have a conversation with you. Our phone number is 910-378-7900. Thank you and we hope to hear from you soon! "