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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Newman

Nancy Newman

August 20, 2024

5  out of  5
rating by Nancy Newman
"I have gotten excellent coverage and advice regarding my car insurance as well as life insurance. Every time I gave any question, the agency answers quickly and efficiently. The staff at this agency is very knowledgeable and if they personally can’t answer a question, someone in this office can. I highly recommend getting car, home, and/or life insurance through Jennifer DuFore State Farm Agency."
We responded:
"Nancy, thank you for the review!"
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Christian Ponce

August 6, 2024

5  out of  5
rating by Christian Ponce
"The most wonderful and understanding experience, they've helped me more than I could ever ask for and with that made me comfortable in my choice of choosing statefarm, forever grateful for their work 🙏🏽"
We responded:
"Christian, thank you for allowing us to help you with your insurance needs. Thank you for the review! "
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colleen holloman

June 27, 2024

5  out of  5
rating by colleen holloman
"Everything was wonderful and Audrey was professional, courteous, and knowledgeable about the process. She was patient and took time to explain everything!"
We responded:
"Colleen, thank you for your business and the review! "
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Meghan

June 26, 2024

5  out of  5
rating by Meghan
"Alex helped me get new car insurance after moving, she was extremely helpful and made my life so easy! State Farm is more expensive than some other options, but they also make up for it in great customer service. I would recommend Alex to anyone who asks!"
We responded:
"Meghan I am so glad Alex was able to help you! Thank you for your business and the review! "
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Nicole Cersosimo

May 29, 2024

5  out of  5
rating by Nicole Cersosimo
"I have been with Mrs. DuFore's agency for years and have never had an issue. The office staff are always very pleasant and helpful."
We responded:
"Nicole, thank you for allowing us to help you with your insurance."
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Jesse Mendez

May 29, 2024

5  out of  5
rating by Jesse Mendez
"It's a nice office for state farm and employees as well. And also great customer service support of helping me to filling out forms for my need of life insurance with compassion of the staff. And one person which your husband drove me home. Because the bus is running late and I thank him for his great kindness of his well being. And big thank you may God bless all of you'll"
We responded:
"Jesse, thank you for the review! "
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Amy Rowe

May 29, 2024

5  out of  5
rating by Amy Rowe
"They are really good people and good prices they are so nice"
We responded:
"Amy, thank you for your business and leaving a review! "
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Jackson Bennett

May 29, 2024

5  out of  5
rating by Jackson Bennett
"Always answer my questions, are understanding of my needs, and provide great services!"
We responded:
"Jackson, thank you for the review, we appreciate your business. "
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Kris Rochelle

May 21, 2024

5  out of  5
rating by Kris Rochelle
"Helpful, professional, and overall an amazing agent and staff. Willing to go the extra mile for their clients."
We responded:
"Kris, so glad we were able to help you. Thank you for the review."
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Allison Kirk

May 21, 2024

5  out of  5
rating by Allison Kirk
"Highly recommend. Adrianna made the transfer process easy from our last state and was very prompt and helpful."
We responded:
"Allison, so glad Adri was able to get you all taken care of. We are here if you need anything! Thank you for the review. "
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octavia dufour

May 21, 2024

5  out of  5
rating by octavia dufour
"The agent and everyone was very respectable, helpful and caring wanting me to get the best quote and deal that I could. I recommend everybody go to them. State farm is one of the best in town and so is Ms. Jennifer Dufore"
We responded:
"Octavia, we appreciate your business. Thank you for taking the time to give us a review! "
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Maegan Simmons

May 11, 2024

5  out of  5
rating by Maegan Simmons
"Wonderful customer service!!!!!"
We responded:
"Megan, so glad we were able to help you! "
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angel bustos

May 5, 2024

5  out of  5
rating by angel bustos
"Alex and team with Jennifer DuFore have always met my needs. Ive been with state farm ever since moving back to NC a little over 2 years ago and they have gotten me the best rates for my vehicles. They always go above and beyond the call"
We responded:
"Angel, thank you for being a customer! Thank you for the review! "
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craig williams

May 3, 2024

5  out of  5
rating by craig williams
"Great experience"
We responded:
"Craig, thank you for the review! "
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Mark Shawhan

April 12, 2024

5  out of  5
rating by Mark Shawhan
"Great team. No matter who you deal with, they are knowledgeable, friendly, and FAST."
We responded:
"Mark, thank you for the review! "
Profile photo of Shelbie O'Brien

Shelbie O'Brien

April 3, 2024

5  out of  5
rating by Shelbie O'Brien
"When faced with a problem this team acts promptly with a genuine care and concern for their customer thoroughly investigating the situation to their fullest to resolve any issue ensuring their customers feel valued and appropriated. Great location and team A+++++++"
We responded:
"Shelbie, I am so glad we were able to get this resolved. Thank you for your review. It means so much! "
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francine shandra

March 22, 2024

5  out of  5
rating by francine shandra
"This is by far the best insurance company not only for my car but my renters insurance. They are very professional to deal with when I need to which is not often at all. I will be with them for a very long time."
We responded:
"Francine thank you so much for letting us help you with your insurance, and taking the time to leave us a review! "
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Dustin Watkins

March 21, 2024

5  out of  5
rating by Dustin Watkins
"Amazing work, got me what I needed in a timely manner."
We responded:
"Dustin, thank you for your review! "
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Irish DEMON 2000

March 13, 2024

5  out of  5
rating by Irish DEMON 2000
"Great customer service and help."
We responded:
"So glad we were able to help! Thank you for the review! "
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Reginald Johnson

March 5, 2024

5  out of  5
rating by Reginald Johnson
"Amazing and very helpful team made this process easy"
We responded:
"Reginald, thank you so much for the review! We appreciate your business."
Profile photo of Robert Hill

Robert Hill

February 28, 2024

5  out of  5
rating by Robert Hill
"I am so pleased with friendliness professionalism and of course the money savings! They cold called me about renters insurance inquiry at the same time I was searching for new auto insurance. I got a better rate, lower deductible and a better renters policy! Let’s roll forward a couple of months I wanted to drive Uber for xtra income Alex confirmed with the underwriters that I can continue my same policy no changes Because Uber insures me while I’m driving for them. That took some effort to get the correct answer then sent me documentation verifying everything I’m completely satisfied, again with the professional service I receive Robert Hill Jacksonville NC"
We responded:
"Robert, thank you for the review and allowing us to help you with your insurance. "
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arian delgado

February 16, 2024

5  out of  5
rating by arian delgado
"Jennifer Dufore’s office has some of the best agents and employees I’ve ever had the pleasure of working with when it comes to my insurance needs. When I need their help, they are quick and to answer the phone and if they don’t they always get back to me asap. It has truly been a pleasure, thank you."
We responded:
"Arian, thank you so much for your business and taking the time to give us a review. We love helping our customers! "
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Gloria Humphrey

February 16, 2024

5  out of  5
rating by Gloria Humphrey
"State Farm was outstanding when I had an accident they were there for me from day one. I am so glad that I changed my insurance to State Farm . The office of Jennifer DuFore customer service is outstanding and do friendly . 👏"
We responded:
"Gloria, thank you for this review. We are so happy we have you as a customer! "
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Janet Malone

February 1, 2024

5  out of  5
rating by Janet Malone
"Save me a bunch of money and very easy to bundle home with auto. Kyle was amazing and everything went smoothly. Thank you Kyle"
We responded:
"Janet, so glad we were able to help you! Thank you for the review! "
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NANCY JAMES

January 30, 2024

5  out of  5
rating by NANCY JAMES
"Grrrreat"
We responded:
"Nancy, thank you for the review! "